Terms · Malaysian law

Terms of use and services

Last updated 02 September 2026.

These terms govern use of https://buildyourbrandnow.pro/ and, where a proposal is accepted, the professional marketing and brand-strategy services of Build Your Brand Now Sdn. Bhd. Malaysian law applies. The courts of Malaysia have jurisdiction, without limiting any non-excludable rights you may have. If a proposal or engagement letter is signed, that document takes precedence over this page for the scoped work.

The organisation

Build Your Brand Now Sdn. Bhd. is a Malaysian private company operating a Kuala Lumpur marketing studio at Unit 18-03, Level 18, Q Sentral, 2A Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia. Telephone +60 3-2725 6180. Email hello@buildyourbrandnow.pro. Hours Monday to Friday, 09:00–18:00 MYT.

Scope of service — what we provide

We provide professional marketing and communications services from Malaysia. That work includes brand strategy, a positioning framework, brand narrative, message hierarchy, campaign architecture, channel mix, creative direction, story arc, audience segmentation, editorial calendar, brand system, launch plan and integrated communications. Engagements are structured as sprints, projects, partnerships, retainers, advisory or diagnostics, as described on the engagements page. We work with founders, marketing leads, brand managers and scale-up leadership teams. The studio is a professional services practice, not a software licence, not a course, and not a media-buying marketplace.

Work is performed from the city-centre studio in KL Sentral unless a proposal names another arrangement. ASEAN campaigns are planned from that Malaysian base. Bahasa-and-English market conditions are part of ordinary craft. We write documents, run workshops, and give direction that a client team can execute. We do not take over a client’s legal, financial or operational duties.

What these pages are

The public website describes capabilities and process. It is not an offer to the world at a stated price. It is not a prospectus. It is not financial advice. Starting a brief through the contact form is a request for a conversation, not the formation of an engagement. An engagement exists when both sides have agreed a written scope.

Client responsibilities

You remain responsible for marketing decisions, spend, claims you make in the market, and approvals. You warrant that materials you give us are yours to use or that you have rights to use them. You will nominate a person who can take decisions in MYT working hours. You will not ask the studio to invent testimonials, fabricate dashboards, or publish numbers that did not happen. You will review drafts in the windows we agree so the channel mix can still ship inside the launch plan.

Commercial terms

Fees, timelines and deliverables are set in a proposal. This site does not publish ringgit amounts. Payment terms in a proposal are part of the contract once accepted. Late or missing inputs from the client move the calendar. We may pause work if invoices remain unpaid beyond the stated terms. Expenses (for example, agreed production) are billed as set out in the proposal.

Intellectual property

Until invoices for a phase are paid, working files remain the studio’s. On payment of the relevant phase, you receive a licence (or assignment, if the proposal says so) to use the deliverables for the brand named in the scope. Our methods, templates and spec-ledger structure remain ours. You may not resell our documents as a generic toolkit. We may describe the work in anonymised, qualitative form (“a Malaysian SaaS scale-up”) without metrics, unless a proposal forbids even that.

Confidentiality

Both sides will keep confidential information confidential, except where disclosure is required by law or is already public without a breach. Workshop conversations at Q Sentral are treated as confidential working papers.

Site use

You may browse these pages for lawful purposes. You may not attack the host, scrape the site in a way that degrades service, or submit automated briefs through the decoy-aware form. We may rate-limit posts (four per ten minutes) and we may ignore traffic that is clearly hostile. Content is provided “as is” for general information about the studio. Typography, photographs and marks on this site are owned by us or used under licence; do not copy the site as a template for another business.

Contact form

The form on contact.php posts to /send.php on this domain. Required fields are name, email, message and PDPA consent. Mail is sent to hello@buildyourbrandnow.pro. We reply within one business day on a reasonable-efforts basis during MYT hours. A success message means we received a valid field set (or treated a decoy fill as a silent success). It does not, by itself, create a contract.

Professional-services notice

Engagements cover marketing and communications craft: brand strategy, campaign architecture, creative direction and channel planning. The work is shaped so positioning is clearer and campaigns hold together across channels. Specific commercial outcomes — including lead counts, sales, rankings, audience growth and media performance — remain outside the deliverable. Spend and market decisions stay with the organisation that hires us. The relationship is a professional services engagement, not an investment and not financial advice.

Limitation

To the extent Malaysian law allows, our liability for public-site use is limited to re-supply of the information or a reasonable cost of re-supply. For contracted work, liability is limited as the proposal states, and in any event to the fees paid for the phase giving rise to the claim, except where the law does not allow a limit (for example, fraud). We are not liable for lost profits, lost data, or indirect loss that was not a reasonably foreseeable result of a breach. Nothing in these terms excludes liability that cannot be excluded.

Third parties

Google Maps is embedded on the contact page. Google Fonts may be loaded to render type. Those vendors have their own terms. The studio is not responsible for their outages. Hosting and email infrastructure are provided by commercial suppliers.

Engagement cadence and changes of scope

Sprints run inside a named window. Projects follow a launch or seasonal date you already hold. Retainers meet on a monthly cadence in MYT. Advisory and diagnostic tracks are concentrated readings. If you ask for rooms that were not in the spec ledger, we will write a change note before drawing them. Silence is not a change order. The KL Sentral studio will not invent a second brand system in the last week of a launch plan unless the proposal is revised. Structure first, story next still applies when calendars compress.

Non-solicitation and people

During an engagement and for six months after, you will not hire the studio’s named contractors away from us for the same brief without a conversation. We will not hire your in-house lead away from you for the same brief. Ordinary public recruitment is not a breach. This clause is about raiding a live engagement, not about the Klang Valley labour market in general.

Force majeure and public holidays

If a flood, outage, or Malaysian public holiday closes Q Sentral or the host, timelines move by the length of the interruption. We will say so in writing. ASEAN campaign dates that fall on a Malaysian holiday are still planned on MYT unless the proposal names another clock.

Severability and entire agreement

If a clause is unenforceable, the rest remains. For website use, these terms plus the privacy and cookie notices are the entire public agreement. For paid work, the signed proposal is the entire agreement for that scope, together with these terms where the proposal is silent. A waiver on one occasion is not a waiver for the next.

Changes and contact

We may revise these terms. The date above is the latest version. Questions: hello@buildyourbrandnow.pro or the Q Sentral address. Related pages: privacy, cookies, legal notice.